
Gastrointestinal (GI) Cancer Program in Palo Alto
Gastroenterology • Palo Alto, CA
Ratings by platform
- Stanford Digestive Health Center (Google/Birdeye): 3.6 out of 5 stars (98 reviews)
- Stanford Health Care Official Site: 4.7 out of 5 stars (for representative providers) (Varies by provider)
What patients say
Patients praise
- High praise for clinical staff, including doctors and nurses, for being knowledgeable, professional, compassionate, and caring
- Effective communication and clear explanations of medical conditions and procedures
- Successful surgical outcomes and appreciation for life-saving care
- Positive patient experiences with specific individual specialists
Common complaints
- Concerns regarding administrative and scheduling difficulties, such as long lead times for non-cancer appointments and appointment cancellations
- Mixed feedback on system-wide care integration and coordination for complex, rapidly evolving cases
- Isolated negative reports regarding specific physician bedside manner or feeling unheard during consultations
In patients' words
"The individual doctors and clinical staff we interacted with were knowledgeable, professional, and compassionate... However... we felt the overall system could have done more to proactively prioritize and coordinate his care."
— Patient review regarding Stanford Cancer Center"Dr. Lin is consistently described as caring and personable. He is known for being a good listener, thoroughly answering questions and explaining medical conditions clearly."
— Review summary for a GI specialist at Stanford Health CareMore clinics in Palo Alto
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Patients praise: Knowledgeable and professional clinical care · Thorough explanations of conditions and tests.
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Hematologic Cancer Program in Palo Alto | Stanford Health Care
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Patients praise: Staff often rated as courteous · Expertise in preventive cardiology, cardiovascular disease, and cardiac imaging.
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