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Gastrointestinal (GI) Cancer Program in Palo Alto

GastroenterologyPalo Alto, CA

★★★★☆3.6/598 reviews across 2 platforms

Ratings by platform

  • Stanford Digestive Health Center (Google/Birdeye): 3.6 out of 5 stars (98 reviews)
  • Stanford Health Care Official Site: 4.7 out of 5 stars (for representative providers) (Varies by provider)

What patients say

Patients praise

  • High praise for clinical staff, including doctors and nurses, for being knowledgeable, professional, compassionate, and caring
  • Effective communication and clear explanations of medical conditions and procedures
  • Successful surgical outcomes and appreciation for life-saving care
  • Positive patient experiences with specific individual specialists

Common complaints

  • Concerns regarding administrative and scheduling difficulties, such as long lead times for non-cancer appointments and appointment cancellations
  • Mixed feedback on system-wide care integration and coordination for complex, rapidly evolving cases
  • Isolated negative reports regarding specific physician bedside manner or feeling unheard during consultations

In patients' words

"The individual doctors and clinical staff we interacted with were knowledgeable, professional, and compassionate... However... we felt the overall system could have done more to proactively prioritize and coordinate his care."

Patient review regarding Stanford Cancer Center

"Dr. Lin is consistently described as caring and personable. He is known for being a good listener, thoroughly answering questions and explaining medical conditions clearly."

Review summary for a GI specialist at Stanford Health Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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