RMA Palo Alto | Leading Fertility Clinic in Silicon Valley
Fertility Clinic • Palo Alto, CA
Ratings by platform
- Ovu.com: 5/5 (5 reviews)
- FertilityIQ: Multiple ratings (mixed) (160+ reviews)
What patients say
Patients praise
- Efficient scheduling and availability of weekend/holiday appointments
- Compassionate and professional nursing and support staff
- Convenient clinic location and modern facilities
- Successful outcomes reported by some patients
Common complaints
- Clinic can feel like an assembly line rather than providing individualized care
- Inconsistent communication and transparency regarding treatment plans and medical information
- Issues with scheduling consistency and provider assignment for procedures
- Some patients reported a lack of proactive strategies after failed treatment cycles
In patients' words
"To be frank, there are so many weaknesses in RMA NorCal’s process that it’s hard to know where to begin: 1) Lack of transparency and unclear next steps... 2) Incomplete disclosure of important medical information... 3) No true process of informed consent."
— FertilityIQ User Review"The clinic being open 365 days a year was a huge advantage... The location is very convenient... The clinic is quite busy, and at times it can feel a bit more like an assembly line than highly individualized care."
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