Palo Alto, CA Dermatologists | Sutter Health Doctors
Dermatology • Palo Alto, CA
Ratings by platform
- Sutter Health (Dr. Roger C. Lee): 4.9/5 (884 reviews) (884)
- Sutter Health (Dr. Rachel S. Rigo): 5/5 (73 reviews) (73)
- U.S. News & World Report (Dr. Julie A. Letsinger): 5/5 (12 reviews) (12)
- Vitals (Dr. Kevin C. Wang): 4.8/5 (5 ratings) (5)
- Vitals (Dr. Susan Swetter): 4.6/5 (Not explicitly stated total count)
What patients say
Patients praise
- High ratings for individual dermatologists regarding bedside manner and diagnostic accuracy
- Availability of telehealth options for some providers
- Expertise in specialized dermatological care and surgical procedures
Common complaints
- Long wait times for specialist appointments
- Concerns regarding administrative and reception staff communication
- Reports of billing issues and misinformation regarding insurance coverage
- Complaints about misdiagnosis and customer service quality
In patients' words
"Some [reception staff] can be very helpful, but others leave a lot to be desired in terms of communication skills and common sense."
— PissedConsumer (Palo Alto Medical Foundation Reviews)"PAMF doctor appointments are 6+months out in almost any specialty or even your normal primary care doctor."
— Reddit (r/bayarea)More clinics in Palo Alto
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