Audiology and Hearing Devices Clinic
Audiology • Palo Alto, CA
Ratings by platform
- Birdeye/Google aggregate: 2.3 out of 5 stars (based on 16 reviews) (16)
What patients say
Patients praise
- Access to state-of-the-art equipment and facilities
- Instances of excellent care from specific audiologists
Common complaints
- Extremely long lead times for appointments (3-4 months or more)
- Difficult to reach staff by phone, long hold times, and unhelpful call center experiences
- Concerns over high costs, billing, and perceived poor value compared to other private practices
- Reports of administrative issues such as incorrect information from the call center leading to wasted trips, and long wait times on the day of the appointment
In patients' words
"Had very good experiences with this place a few years ago. More recently it's been long hold times on the phone and very long lead times for appointments (3-4 months or more)."
— LocalityBiz (Reviewer Tim Heckman)"Delayed wait times of over 1.5 hours from your scheduled time. If you take off of work for an appointment, plan for at least half a day... Audiologists are busy and don't respond to follow up portal messages. Poorly run clinic."
— LocalityBiz (Reviewer Mallory Ignacio)"Billed me over $1,000 after insurance for an audiology exam - 20 minutes sitting in a booth pressing buttons... This place epitomizes everything that is wrong with the US healthcare system."
— LocalityBiz (Reviewer Mick Zomnir)More clinics in Palo Alto
Palo Alto Women's Health Center
Patients praise: Kind and attentive providers · Friendly and welcoming front desk staff.
Cardiologists in Palo Alto, CA
Patients praise: Clinical expertise and medical knowledge · Thoroughness of examinations and diagnostic approach.
Palo Alto, CA Allergists | Sutter Health Doctors
Patients praise: Friendly and efficient staff for allergy shots · Knowledgeable and helpful medical professionals.
Hematologic Cancer Program in Palo Alto | Stanford Health Care
Patients praise: Highly knowledgeable, compassionate, and professional clinical staff and physicians · Access to advanced, cutting-edge diagnostic and treatment options (e.g., CAR-T, clinical trials).
Preventive Cardiology in Palo Alto
Patients praise: Staff often rated as courteous · Expertise in preventive cardiology, cardiovascular disease, and cardiac imaging.
Ophthalmologists in Palo Alto, CA
Patients praise: High patient confidence in surgical and diagnostic skills · Compassionate and empathetic patient-doctor communication.
Comparing your options?
Browse other clinics in Palo Alto, or filter by state and specialty to compare patient ratings.