Audiologists in Palo Alto, CA
Audiology • Palo Alto, CA
Ratings by platform
- Birdeye (Stanford Audiology and Hearing Devices Clinic): 2.3 out of 5 stars (based on 16 reviews) (16 reviews)
- Healthgrades (Heidi Makeig): 1.0 out of 5 stars (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- High quality of clinical care and diagnostic expertise from individual audiologists
- State-of-the-art facilities and equipment available at major centers
- Appreciation for thorough, patient, and educational provider interactions
Common complaints
- Significant challenges securing appointments, with reports of 3-6 month lead times
- Difficulties reaching the office by phone and long hold times
- Frustration with staff and administrative processes, including perceived lack of patient communication
- Issues related to unexpected out-of-pocket costs and billing transparency
- Reports of parking difficulties at major medical facilities
In patients' words
"Staff and level of healthcare are great, but it's very difficult to get an appointment (3-4 months lead time) and parking is IMPOSSIBLE."
— Birdeye review of Stanford Audiology and Hearing Devices Clinic"Worst healthcare experience of my life. The staff seem to all have mental disabilities. You have to repeat yourself endlessly and they just hang up."
— Yelp review of Stanford Audiology Clinic"Dr. Nguyen was very thorough, patient, and informative. I scheduled an appointment for tinnitus and a hearing exam."
— HealthyHearing review of Palo Alto Medical Foundation - Fremont clinic audiologist"They don't tell you the estimated out of pocket costs until you see it's $450 out of pocket for a single visit!"
— LocalityBiz review of Lucile Packard Children's Hospital Stanford AudiologyMore clinics in Palo Alto
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