Palmer Family Medicine, PC
Internal Medicine • Palmer, AK
Ratings by platform
- Yelp (Palmer Family Medicine PC): 82% recommend (13 reviews) (13 reviews)
- Yelp (via MapQuest snippet): 2.0/5 (approx.) (7 reviews)
- Healthgrades (Dr. Jason Brooks): Negative sentiment reported (rude/mean/unprofessional) (Not specified in snippet)
- U.S. News (Dr. Jason Brooks): Patient experience ratings across 6 categories (based on 28 reviews) (28 reviews)
What patients say
Patients praise
- Friendly staff
- Diligent/attentive and informative clinicians
- Practice mission emphasizing patient/provider relationships and satisfaction
Common complaints
- Difficulty scheduling and lack of callback on complaints
- Rude/mean/unprofessional staff and doctor lacking competence (per review)
- Billing/charges concern (charged $500 for a short visit)
- Care continuity/processing issues with prescriptions (per review)
In patients' words
"“Charged me 500 to talk for 10 minutes at last appointment.”"
— Yelp review snippet for Palmer Family Medicine PC"“If you have a complaint don't expect the office manager or medical director to give you a call back.”"
— Yelp review snippet for Palmer Family Medicine PC"“AVOID this office!! Very rude, mean, unprofessional staff and this doctor has ZERO clue what he is doing!”"
— Healthgrades (Dr. Jason Brooks)"“Wonderful staff. Diligent, thoughtful, and personable… attentive and informative… down-to-earth advice”"
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