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Find a Doctor - Palmer, AK

Internal Medicine • Palmer, AK

★★★★☆3.6/5157 reviews across 4 platforms

Ratings by platform

  • WebMD Care: 5.0/5 (31 reviews)
  • Vitals: 3.9/5 (56 reviews)
  • WebMD Care: 3.5/5 (25 reviews)
  • Yelp: 2.2/5 (45 reviews)

What patients say

Patients praise

  • knowledgeable and thorough medical care
  • caring and empathetic approach from specific providers
  • friendly and professional office staff experiences in some instances
  • effective treatment for chronic conditions

Common complaints

  • billing and insurance code issues
  • difficulties scheduling appointments
  • long wait times for callbacks or responses
  • perceived lack of listening or attention to concerns
  • unprofessional or rude staff behavior

In patients' words

"I have been a patient at Palmer Family Medicine for several years. Dr. Brooks has been able to treat and stabilize the chronic illnesses I have... He is incredibly caring, empathetic, knowledgeable, considerate, through and professional - as are his staff."

— WebMD Care

"Billing is a nightmare. You do not know what a visit cost till months later when the bill comes and many times things are double billed."

— Vitals

"This office is incompetent . After seeing my kid, they billed Medicaid which was initially rejected... they sent it to collections and absolutely refused to do anything... Horrible people to deal with."

— Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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