Find a Doctor - Palmer, AK
Internal Medicine • Palmer, AK
Ratings by platform
- WebMD Care: 5.0/5.0 (31 ratings)
- Vitals: 3.9/5.0 (56 ratings)
- WebMD Care: 3.5/5.0 (25 ratings)
- Birdeye (Google): 4.8/5.0 (389 reviews)
- Birdeye (Google): 5.0/5.0 (167 reviews)
- Birdeye (Google): 4.2/5.0 (193 reviews)
- Yelp: 2.2/5.0 (45 reviews)
What patients say
Patients praise
- knowledgeable and thorough medical care
- caring and empathetic approach from specific providers
- friendly and professional office staff experiences in some instances
- effective treatment for chronic conditions
Common complaints
- billing and insurance code issues
- difficulties scheduling appointments
- long wait times for callbacks or responses
- perceived lack of listening or attention to concerns
- unprofessional or rude staff behavior
In patients' words
"I have been a patient at Palmer Family Medicine for several years. Dr. Brooks has been able to treat and stabilize the chronic illnesses I have... He is incredibly caring, empathetic, knowledgeable, considerate, through and professional - as are his staff."
— WebMD Care"Billing is a nightmare. You do not know what a visit cost till months later when the bill comes and many times things are double billed."
— Vitals"This office is incompetent . After seeing my kid, they billed Medicaid which was initially rejected... they sent it to collections and absolutely refused to do anything... Horrible people to deal with."
— Vitals"Saw her for my first appointment to establish a PCP and she didn't disappointed. Took her time, was very caring about my ailments and got me referred out for the ones that need a specialist quickly."
— Birdeye (Google)More clinics in Palmer
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