CHC Palm Springs Location - Riverside University Health System
Psychiatry • Palm Springs, CA
Ratings by platform
- Third-party review aggregators: Mixed ratings (e.g., range from 1/5 to 5/5) (Not specified total count)
What patients say
Patients praise
- Recognition for clinical quality by HRSA for three consecutive years
- Appreciation for specific staff members (receptionists, nurses, nurse practitioners) who were described as professional, caring, and helpful
- Positive experiences with specific programs (e.g., substance abuse recovery)
- Convenient location with free parking
Common complaints
- Rudeness and unprofessional behavior by front desk and reception staff
- Difficulties with phone communication, scheduling, and long wait times for appointments
- Poor communication regarding physician changes or missed virtual appointments
- Concerns regarding clinical quality or urgent care experiences
In patients' words
"Johnny the RN that did my clinic testing was absolutely wonderful. Professional, courteous...The two women at check in desk wonderful and friendly, professional. All around 5star staff."
— Third-party review aggregator"When you try to call, they never answer the phone or it’s hard to get transferred to the area you want. Usually the reception people are very rude."
— Third-party review aggregator"Nurse practitioner TALIB.SAIFUDDIN. you are an awesome man you have helped me regain faith in drs.. and made my visit very comfortable and addressed all of my issues thank you you are a very caring and kind man"
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