Desert Orthopedic Center A Medical Group, Inc
Orthopedic Surgery • Palm Springs, CA
Ratings by platform
- Yelp (via MapQuest): 2.0/5 (8 reviews)
- Yelp (via MapQuest): 4.5/5 (101 reviews)
What patients say
Patients praise
- Professional and knowledgeable physicians
- Friendly and helpful staff in some interactions
- Successful surgical outcomes for some patients
- Clean and well-maintained facilities
Common complaints
- Difficulty contacting the office via phone
- Long wait times and overbooking of patients
- Issues with scheduling and unresponsiveness from front desk staff
- Frustration with administrative protocols and communication gaps
In patients' words
"Front office is zero out of 10 Do not answer phones."
— Yelp reviewer (via MapQuest)"My mom had her knee replaced and the doctors PA's and nurses were all wonderful. All questions were answered and they repeatedly called to check in to make sure she was progressing well."
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