Palm Beach Urology Associates :: World Class Urology Treatment ...
Urology • Palm Beach, FL
Ratings by platform
- Birdeye: 3.4 out of 5 stars (292 reviews)
- Apple Maps: 3.5 out of 5 (as shown) (39 reviews (as shown))
- Facebook: 76% recommend (34 reviews (as shown))
- Yelp: Not provided in snippet (Not provided in snippet)
- Healthgrades: Not provided in snippet (Not provided in snippet)
What patients say
Patients praise
- Some clinicians/staff described as knowledgeable and attentive
- Reports of friendly, caring, knowledgeable staff
- Individual positive experiences (e.g., certain providers praised for treatment/monitoring)
Common complaints
- Long waits/overbooking; office scheduling issues
- Poor communication or lack of follow-up after surgery
- Unprofessional or disrespectful staff; administrative problems (e.g., booking, refusing to speak with patients)
- Complaints about unnecessary/painful procedures and inadequate sterilization/disclosure/records handling
In patients' words
""a year ago ... Doctor Portella is a great doctor... but office manager booking to many patients... was there for 1 hour 45 minutes""
— Birdeye review excerpt (Palm Beach Urology Associates, P.A.)""Dr Portela is the worst Dr I've ever had! Such a simple surgery, and proved how incompetent he is!!""
— Birdeye review excerpt (Palm Beach Urology Associates, P.A.)""Excellent extremely knowledgeable and attentive to all my needs. Left the office feeling confident""
— Apple Maps ratings/reviews snippet""This office has cancelled my appointment 4 days in a row... 32 and have cancer""
— LocalityBiz (review excerpt)""RUN away from this place... Do un necessary painful procedures... open & not sterile""
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