Florida Woman Care LLC, Palatka, FL - WellMed
OB-GYN • Palatka, FL
Ratings by platform
- PissedConsumer: 1.3 out of 5 stars (Based on 29-53 reviews (aggregated across WellMed Medical Management))
- Birdeye (WellMed location): 2.7 out of 5 stars (12 reviews)
What patients say
Patients praise
- Strong average MIPS quality score (89.7/100) across the wider medical group as reported by CMS data
- Providers are in-network with a broad range of insurance plans
Common complaints
- Allegations of improper billing practices, such as billing midwife services at higher physician rates
- Reports of poor customer service, including difficulty scheduling appointments and rude staff
- Complaints regarding communication issues, such as failure to follow up after inquiries or incorrect information provided by office staff
- General patient frustration with corporate management takeovers impacting care and billing efficiency
In patients' words
"WellMed/Optum's takeover of this practice has decreased the medical care, and their billing is a mess. The providers are not the problem; WellMed/Optum is."
— PissedConsumer review"Electronic records ... showed a midwife performed [the delivery] while the explanation of benefits reported that a doctor had."
— NBC News report on billing practices at Florida Woman CareMore clinics in Palatka
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