Obstetrics in Palatine, IL - Find a Doctor | Banner Health
Obstetrics & Gynecology • Palatine, IL
Ratings by platform
- Birdeye (for local OBGYN): 4.8/5.0 (85 reviews)
- Banner Health Doctor Finder portal: 4.8-5.0 stars for individual providers (Hundreds of ratings per provider (e.g., 662 for Dr. Wong))
What patients say
Patients praise
- Many providers listed with high individual ratings (4.8-5.0 stars)
- Availability of video visit options
- Broad range of services in Obstetrics and Gynecology
Common complaints
- Long wait times for appointments and scheduling issues
- Dissatisfaction with billing departments and insurance processing
- Difficulties navigating customer service via phone
- Complaints about unprofessional staff behavior and lack of empathy
In patients' words
"Banner is at the bottom of the customer experience scale... The back office (scheduling and billing departments) must be incompetent because they can't be that malicious."
— Trustpilot reviewer"I would never recommend this office to anyone, I have had numerous appointments and each time ran into some sort of issue. Extensive wait time, the staff scheduling me and I show up for them to tell me that they forgot to actually put me in the schedule."
— Patient review of Banner Health Clinic OBGYNMore clinics in Palatine
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