Cosmetic Dentistry in Palatine, IL
Cosmetic Dentistry • Palatine, IL
Ratings by platform
- Total Dentistry: 4.7/5 (493)
- Palatine Dental Associates: 4.9/5 (598)
- Smile Palatine: 4.9/5 (100)
- Family Dental of Palatine: 4.77/5 (335)
What patients say
Patients praise
- Patients frequently praise dentists for being knowledgeable, professional, and thorough
- Staff members are often described as friendly, welcoming, and compassionate, particularly with anxious patients
- Many reviews highlight successful cosmetic outcomes, including veneers and smile makeovers
- The office environments are often noted as clean, modern, and well-managed
- Positive feedback regarding convenient scheduling, including early morning appointments
Common complaints
- Reports of rude or disrespectful staff and customer service issues
- Concerns over billing practices, hidden fees, and requests for pre-payment
- Complaints regarding the quality of specific procedures such as fillings and dental cleanings
- Instances of poor communication, including scheduling difficulties and refusal to review outside diagnostics
In patients' words
"I had not been to a dentist in 30 years, I was scared, but the team and Dr Pelak were Awesome. They were patient, empathetic, genuinely cared about my aniexty and went above and beyond to treat me."
— Total Dentistry Patient Review"If 0 stars was possible I’d choose that. My filing broke within a week. The hygienist was rough and abrasive. They have TERRIBLE customer service."
— Palatine Dental Associates Patient Review"I never had so bad experience in the past. I am not going back and do not recommend anyone to use the Aspen dental office, especially in Palatine, Il."
— Aspen Dental Patient ReviewMore clinics in Palatine
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