Mercy Health — Western Kentucky Orthopedics
Orthopedics & Sports Medicine • Paducah, KY
Ratings by platform
- WebMD (Dr. Ryan Beck): 5.0/5.0 (16 ratings)
- Mercy Health (Dr. Frederick T. DeWeese): 4.8/5.0 (316 ratings)
- Healthgrades (Dr. Ryan Beck): 4.9/5.0 (14 ratings)
- WebMD (Dr. Shiraz Patel): 5.0/5.0 (79 ratings)
What patients say
Patients praise
- High praise for individual surgeons' bedside manner and communication skills
- Patients report positive surgical outcomes and pain relief
- Surgeons described as kind, caring, knowledgeable, and thorough
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Delays in scheduling appointments and processing referrals
- Frustration with administrative/office management processes
- Concerns regarding a 2025 data breach involving a third-party vendor that compromised personal information (SSNs, medical records)
In patients' words
"Dr. Patel is a compassionate and most caring doctor. I am very lucky to have him do my hip replacement surgery. In awakening afterwards in my room felt uncomfortable, but was fortunate not to have any pain whatsoever."
— WebMD (Dr. Shiraz Patel)"Dr. Dewese is the best!! He listens and doesn't push. I am forever grateful that he was willing to do my knees it changed my life and I am pain free for the first time in over 6 years."
— Mercy Health (Dr. Frederick T. DeWeese)"My poor mother has been in severe pain for weeks... I call daily and cannot reach a person. All you can do is leave messages... Extremely poor management or lack there of."
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