Addiction Treatment Services
Rehabilitation Services • Pacific Grove, CA
Ratings by platform
- Rehab.com/Google Reviews (Beacon House/New Start): 4.64/5 (11 reviews)
- Alcohol.org: 4.0/5 (8 reviews)
- Google Reviews (Sierra Health + Wellness): 3.9/5 (21 reviews)
What patients say
Patients praise
- Staff friendliness and compassion
- Appreciation for holistic and experiential programs (e.g., yoga, beach, surfing, equine therapy)
- Helpful support for life transition and recovery
- Clean, well-furnished facilities
Common complaints
- Concerns over staff-to-patient ratios
- Disappointment regarding treatment efficacy versus cost
- Complaints about food quality and facility atmosphere
- Perception of services being basic rather than comprehensive
In patients' words
"I felt right at home when he started the first day. With the warmth and compassion of the staff, the beauty of the beach, and the lovely Victorian home, it was such a healing experience."
— Beacon House patient-related review"Our insurance stepped down care to outpatient after only 1 week leaving us to pay $150 a day for glorified AA meetings & extracurricular activities. Basically Summer camp for addicts. So incredibly disappointed."
— New Start Recovery Solutions/Beacon House patient-related reviewMore clinics in Pacific Grove
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