Pacific Grove Animal Hospital |
Podiatry • Pacific Grove, CA
Ratings by platform
- Birdeye: 4.3 out of 5 stars (55 reviews)
- MapQuest/Yelp data: 3.5 out of 5 stars (11 reviews)
What patients say
Patients praise
- Praise for Dr. Brynie Kaplan Dau's expertise and compassionate care
- Appreciation for staff being gentle, caring, and attentive to pets
- Positive experiences with check-ins and follow-ups on pet health
- Valued as a local, accessible, and trusted veterinary option by many in the community
Common complaints
- Concerns regarding pricing transparency and affordability
- Complaints about customer service, communication, and lack of follow-up on test results
- Serious grievances alleging poor medical care or negligence resulting in pet fatalities
- Perception of prioritizing profit over pet welfare in some instances
In patients' words
"I am so deeply disappointed in the lack of care they didn't give to my fur baby. They lied about so many things and my baby ended up passing away."
— MapQuest (via Yelp)"Dr. Lau explained everything that no other vet did... We highly recommend you take your pets to Dr. Lau, she is the best and is so gentle and caring with our Otto."
— PetInsuranceReview"Pacific Grove Animal Hospital emerges in local conversations as a trusted, local veterinarian option around the Monterey Peninsula."
— NextdoorMore clinics in Pacific Grove
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