Family Medical Clinic - Ozark Total Healthcare
Family Medicine • Ozark, AL
Ratings by platform
- Birdeye (Google) for Mercy Clinic Family Medicine - Ozark: 2.7 out of 5 stars (69 reviews)
What patients say
Patients praise
- Some patients report friendly and attentive staff
- Some patients appreciate the environment and feeling well-cared for by specific providers
Common complaints
- Employee-reported complaints regarding poor communication, management, and drama
- Patient-reported issues with clinic management, ethics, and patient removal from practice at other local clinics
- Patient complaints regarding phone response times and perceived lack of thorough care
In patients' words
"Great people. Great environment. Shelby is so sweet and attentive. Ms. Betty understands what is going on and helps so much. The staff is always friendly."
— Ozark Total Healthcare website testimonial"Terrible experience. I was established at this practice from the time they first opened in Ozark. ... Their clinic management and ethics are poor."
— Review for CoxHealth Ozark Clinic"This place was a joke from day one, horrible management, glad I got out."
— Indeed employee review for Ozark Total HealthcareMore clinics in Ozark
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