Urgent Care Clinic Locations - Ventura County Health Care Agency
Urgent Care • Oxnard, CA
Ratings by platform
- Unilocal (Las Islas Urgent Care): Not explicitly summarized (multiple ratings across platforms) (8 reviews (example site))
- Solv (Solar Urgent Care): 2.3 out of 5 (3 reviews)
- Birdeye (Cottage Urgent Care): 4.4 out of 5 (163 reviews)
What patients say
Patients praise
- Efficient and fast service by some staff members
- Helpful and kind front desk and clinical support staff at certain locations
- Good option for individuals without health insurance
- Convenient location and availability
Common complaints
- Long wait times
- Perceived lack of attentiveness by medical providers
- Rudeness or lack of professionalism among front desk and administrative staff
- Difficulty accessing or switching services within the agency
- Facility cleanliness concerns
In patients' words
"Front desk was helpful and friendly and so was the nurse assistant. if you don’t have health insurance this place is a good option... Dr. Harman is an excellent choice she’s friendly, professional and takes her time to answer questions."
— Unilocal Review for Las Islas Urgent Care"Don't waste your time and money here. Dr. Jean Allen used the phrases "I guess," "I don't know," "hmmm, I think," throughout my visit. ... Worst experience ever. I still had questions for her after she dismissed me and she came out to answer those questions in the lobby. A CLEAR VIOLATION OF HIPPA."
— Solv Review for Solar Urgent Care"THEY DO NOT LISTEN TO YOU. Doctor acted super cocky and talked to me as if I didn’t know what I was talking about. I went in telling them I think I have bronchitis... They told me I was wrong... I feel like trash because they didn’t listen to me. People working front desk are super rude too."
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