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California Dermatology Institute

Dermatology • Oxnard, CA

★★★★★4.7/571 reviews across 1 platform

Ratings by platform

  • The Advanced Dermatology and Skin Cancer Institute - Oxnard: 4.7/5 (71 reviews)

What patients say

Patients praise

  • knowledgeable and expert medical care
  • thorough and effective treatment of skin conditions
  • friendly and accommodating nursing and support staff in some practices
  • efficiency and punctuality in certain offices

Common complaints

  • long wait times for appointments and in the office
  • reports of billing issues and unprofessional administrative staff
  • concerns regarding thoroughness of skin screenings and diagnostic accuracy by some providers

In patients' words

"The office called me yesterday to confirm my appointment. I arrived this morning to be told not only is he NOT THERE but he isn't taking new patients. ... Horrible customer service."

— Healthgrades patient review regarding Dr. Jacob Lau

"I can’t even begin to explain the amount of stress him and his staff put me through. I have had everything go wrong from my paperwork filled out improperly to my prescription not being valid and to top it all off I receive multiple bills for the same visit I already paid for."

— Vitals patient review regarding Dr. David J. Elbaum

"She caught melanoma for me (twice), when I was recently in to see another provider who did not catch it. She leaves no stone unturned-- and her diligence, meticulous attention to detail, devotion to patient care, and genuine warmth and compassion have her standing in a class entirely her own."

— Healthgrades patient review regarding Jeanine Ishak, NP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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