Kettering Health Oxford Health Center
Pediatrics • Oxford, OH
Ratings by platform
- ketteringhealth.org (Oxford Health Center page lists patient rating/ratings for a specific office): 4.9 out of 5 (example shown for “Kettering Health Medical Group Primary Care” at Oxford Health Center) (239 Ratings, 37 Comments (example shown on the Oxford Health Center primary care page))
- Healthgrades (Oxford Health Center group directory pages): Not shown clearly in provided snippet (multiple provider listings with ratings, but no single office rating captured) (Not provided in snippet)
- OnMend (Oxford Health Center - General Surgery profile): N/A stars (no reviews) (0 reviews (as indicated by “No patient reviews available yet” / N/A stars))
What patients say
Patients praise
- Kettering Health states its patient experience ratings are based on surveys from actual verified patients and uses Press Ganey survey methodology, which is intended to reflect real experiences
- Kettering Health positions Oxford Health Center as providing compassionate/faith-based care to the Oxford community
Common complaints
- Negative patient experiences/complaints are reported about aspects of care and administrative/communication practices (general Kettering Health complaints on Trustpilot)
- Complaints in third-party reviews mention medication errors/mix-ups, confidentiality concerns, staffing/coordination issues (Birdeye review mentioning incorrect medication recognition and confidentiality)
- There are also legal/compliance concerns reported publicly involving lawsuits after a data breach that allegedly impacted medical care
In patients' words
"“My recent visit to their main hospital was a joke… They discharged me without my consent… The doctors lied to me, laughed at my condition…”"
— Trustpilot review of ketteringhealth.org"“I was given medication and injection and a tablet without them knowing my current medications… it was… Norco which is a big difference… patient confidentiality…”"
— Birdeye reviews for Kettering Health Cassano Health Center (adjacent/related Kettering reviews; not Oxford-specific in snippet)"“More than 200 lawsuits have been filed against Kettering Health Network… after a data breach”"
— WHIO TV 7 / WHIO Radio news reportMore clinics in Oxford
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