RiverValley Behavioral Health - Specialized Behavioral ...
Behavioral Health • Owensboro, KY
Ratings by platform
- Rehab.com / Recovery.com aggregate: 2.5 out of 5 stars (approx. 59-64 reviews across platforms)
- WebMD: Not explicitly stated (mixed user comments) (12 reviews)
- Birdeye: 2.3 out of 5 stars (11 reviews)
What patients say
Patients praise
- Some patients reported positive outcomes with specific individual therapists or physicians who were described as professional and helpful
- Availability of a wide range of programs and services for those willing to engage with the treatment process
Common complaints
- Significant administrative and communication issues (e.g., long wait times, appointment cancellations without notice, difficulty getting prescriptions refilled)
- Serious allegations regarding quality of care, including concerns about over-medication, misdiagnosis, and unprofessional staff behavior
- Negative experiences regarding the environment and safety of facilities, particularly for child/adolescent services
In patients' words
"Trying to actually get appointments and get your medicines are always such a hassle... they don't seem to care about people's well-being."
— Patient review (Birdeye)"I'm am very pleased about the professional level of care I have received as a patient and client. Their diagnosis, medication prescribed and the personal time given to me have been 100 % accurate in both the physician and counseling areas."
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