Urgent Care - The University of Kansas Health System
Emergency Room • Overland Park, KS
Ratings by platform
- Birdeye (Marillac Campus): 2.8 out of 5 stars (203 reviews)
- Yelp (General System): 2.6 out of 5 stars (168 reviews)
What patients say
Patients praise
- Gratitude for specialized medical care, such as wound care and surgery
- Positive experiences with specific specialists and medical staff
- Some patients describe facilities as professional and pleasant
Common complaints
- Concerns regarding billing practices and lack of price transparency
- Reports of long wait times for care
- Dissatisfaction with communication from certain medical providers
- Complaints about unexpected facility charges
In patients' words
"I would caution anyone considering The University of Kansas Medical Authority and any of the facilities taken over by them. They are not very transparent with the patient on what and how."
— Birdeye review of Marillac Campus"Very misleading. KU hospital website states that you only owe $50 before services and the rest can be paid on a payment plan. Just got a call today stating I owe my entire deductible upfront because Indian Creek isn't "technically KUMC!"
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