Urgent Care Overland Park KS
Emergency Room • Overland Park, KS
Ratings by platform
- Carbon Health Urgent Care (Hawthorne Plaza): 4.7/5 to 4.8/5 (537 (Birdeye/Google), 87 (Zocdoc))
- CareNow Urgent Care (Overland Park North): 4.1/5 (1,485)
- AdventHealth Centra Care (Overland Park): 4.7/5 (1,414)
- CVS MinuteClinic (W. 151st St): 4.6/5 (140)
What patients say
Patients praise
- Convenient online scheduling and check-in processes
- Generally friendly and helpful front desk staff
- Quick service when clinics are not busy
- Effective, efficient care for straightforward issues reported by some patients
Common complaints
- Long wait times, even with appointments
- Unexpectedly high billing and lack of price transparency
- Inconsistent or unprofessional staff interactions
- Poor communication regarding care and treatment plans
- Some patients reported inadequate or cursory medical assessments
In patients' words
"Quick and easy. From scheduling online to check in and being seen, everything was quick and easy. Friendly staff and provider."
— Patient review for Carbon Health"My bill was way higher than expected for just for a COVID, strep and flu test. Bill does not state what I got and how much each test cost, it was just a lump sum..."
— Patient review for CareNow Urgent Care"The NP was awful. She was rude and short... The assessment took 10 seconds total and she quickly left the room a minute or two later."
— Patient review for AdventHealth Centra CareMore clinics in Overland Park
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