Pella Regional Therapy Services at Ottumwa
Speech Therapy • Ottumwa, IA
Ratings by platform
- ABA Navigator"}},{rating:{citations:,confidence:: 4.0 out of 5 stars (based on 1 review)"},"reviewCount:{citations:,confidence:
- A-Better-Place"}},{site:{citations:,confidence: (Multiple mixed reviews regarding Pella Regional Health Center in general"}},{site:{citations:,confidence:)
What patients say
Patients praise
- Individual providers are sometimes praised for being personable, knowledgeable, and attentive during visits
- System in place for patients to provide direct feedback and complaints for resolution
- Accessible messaging systems for communicating with medical providers
Common complaints
- Administrative issues, including long wait times, scheduling difficulties, and poor communication with departments like billing and records
- Reports of unprofessional or rude staff behavior in various departments of the broader health center
- Concerns regarding cleanliness and facility maintenance
- Difficulty obtaining timely help or resolutions for health-related concerns
In patients' words
"Personable, knowledgeable and put me at ease right away. He had never seen me before and I had several issues. He took time with me, asked questions and set out plans for all my issues. I recommend him to any and all."},"source:{citations:,confidence:"
"AVOID THIS PLACE YOU ARE JUST A NUMBER."},"source:{citations:,confidence:"
"The call center staff are snappy and rude, offering little real help to callers."},"source:{citations:,confidence:"
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