Illinois Urologic Health Surgeons Ottawa, IL Office
Surgery • Ottawa, IL
Ratings by platform
- WebMD Care (for Dr. Christian Schwartz): 4.0 out of 5 stars (27 ratings)
- Illinois Urologic Health Surgeons (official website): 4.82 out of 5 stars (146 reviews (company-wide))
- BirdEye: 4 out of 5 stars (24 reviews)
What patients say
Patients praise
- Effective explanation of medical conditions and procedures
- Professional and courteous staff in some instances
- Good bedside manner and ability to listen to patient concerns
Common complaints
- Issues with billing procedures and insurance information
- Reports of unprofessional office conduct, including missed appointments and lack of notification for changes
- Some patients perceived the doctor as being in a hurry or arrogant
In patients' words
"Dr. Schwartz has problems with billing. I have had bill that they gave wrong information and this problem be going for over a year. I will no longer use this office."
— WebMD Care Review"He doesnt care about his patients always in a big hurry. Arrogant"
— WebMD Care Review"Good bedside manner. He actually listened to my problems and made me feel heard. Addressed my worries and explained things clearly to help me make a plan of action so I left with the feeling that I was going to be ok. Highly recommend"
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