OSF Medical Group - Orthopedics in Ottawa - OSF HealthCare
Orthopedic Surgery • Ottawa, IL
Ratings by platform
- Birdeye: 2.2 out of 5 stars (13 reviews)
- U.S. News & World Report (OSF St. Elizabeth): 2 out of 5 stars (30 reviews)
- WebMD Care (for Dr. Robert Mitchell): 5 out of 5 stars (5 ratings)
What patients say
Patients praise
- praise for professional and caring surgeons
- acknowledgment of kind and courteous nursing and support staff in some departments
- appreciation for clearly defined treatment plans
Common complaints
- reports of poor communication and professionalism by some staff
- long wait times for appointments
- instances of feeling unheard or dismissed by providers
- some concerns regarding facility cleanliness or administrative processes
In patients' words
"Dr. Ho who is my surgeon did a wonderful job on my ankle. Not only is she a wonderful surgeon she is very caring to her patients."
— Yelp review for OSF Medical Group - Ottawa Surgery"These wonderful people have kind and caring at all levels, doctors, nurses,janitors, lifeflight,etc. Never have I met anyone who disappointed."
— Birdeye review for OSF Saint Elizabeth Medical Center"He knows best, you know nothing! Truly lacks ability to hear and work with patients."
— Healthgrades review for OSF Saint Elizabeth Medical Center providerMore clinics in Ottawa
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