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Obstetrics & Gynecology - Morris Hospital

Obstetrics & Gynecology • Ottawa, IL

Ratings by platform

  • Vitals: 4.5/5
  • Women's Choice Award

What patients say

Patients praise

  • Supportive and caring physicians and nursing staff
  • Positive experiences with prenatal and postnatal care, including successful deliveries
  • Staff perceived as knowledgeable and attentive during emergencies
  • Appreciation for family-centered care philosophy in birthing suites

Common complaints

  • Patient reports of feeling dismissed or unheard by providers and nurse practitioners
  • Concerns regarding inadequate treatment for specific symptoms (e.g., blaming weight gain, incorrect medication prescribing)
  • Negative experiences with scheduling and communication/administrative errors
  • Specific complaints about birth control procedures and bedside manner

In patients' words

"Dr. Toussaint has delivered both of my babies and he is not only professional but so kind and good at his job! The two times i’ve delivered at Morris, the nurses have the best hospitality and knowledge. Thank you Morris staff for being amazing each time!"

— LocalityBiz review of Dr. Douglas Toussaint

"Sincerely upset leaving the office today... Went in today for my appointment just to have every other thing done to me like a lab rat, but the one thing I wanted done today could not be completed."

— LocalityBiz review of Morris Hospital Obstetrics & Gynecology Specialists

"Horrible, no words can describe what she put us through. Do yourself a favor and find someone else…."

— WebMD review of Dr. Andrea Chen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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