OSF HealthCare - Medical Group (Primary Care) in Ottawa
Internal Medicine • Ottawa, IL
Ratings by platform
- Birdeye (Aggregate of Google/Facebook): 3.2/5 stars (344 reviews)
- US News & World Report (Hospital context): 3/5 (18 reviews)
What patients say
Patients praise
- some patients report kind, caring, and attentive staff at all levels
- appreciation for providers who take the time to listen and explain treatments clearly
- perceived as a reliable and accessible option for primary care in the region
Common complaints
- concerns regarding bedside manner and professional attitude of some staff/providers
- frustration with appointment scheduling and arrival procedures
- complaints about hospital cleanliness/sanitary conditions
- dissatisfaction with emergency department experience
In patients' words
"The best doctor my wife and I have ever had, she take time to listen to you and explains things so you can understand!!!!! She really is Awesome."
— Nextdoor user feedback"These wonderful people have kind and caring at all levels, doctors, nurses, janitors, lifeflight, etc. Never have I met anyone who disappointed."
— Birdeye review"Filthiest bathroom I ever saw in a hospital... I am reporting them to the DPH."
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