OSF HealthCare - Medical Group (Primary Care) in Ottawa
Internal Medicine • Ottawa, IL
What patients say
Patients praise
- some patients report kind, caring, and attentive staff at all levels
- appreciation for providers who take the time to listen and explain treatments clearly
- perceived as a reliable and accessible option for primary care in the region
Common complaints
- concerns regarding bedside manner and professional attitude of some staff/providers
- frustration with appointment scheduling and arrival procedures
- complaints about hospital cleanliness/sanitary conditions
- dissatisfaction with emergency department experience
In patients' words
"The best doctor my wife and I have ever had, she take time to listen to you and explains things so you can understand!!!!! She really is Awesome."
— Nextdoor user feedback"These wonderful people have kind and caring at all levels, doctors, nurses, janitors, lifeflight, etc. Never have I met anyone who disappointed."
— Birdeye review"Filthiest bathroom I ever saw in a hospital... I am reporting them to the DPH."
— Birdeye reviewMore clinics in Ottawa
Internal Medicine in Ottawa
Patients praise: Physicians noted for being knowledgeable, thorough, and professional · Compassionate and attentive care from certain specialists and medical teams.
Pediatrics Center
Patients praise: Knowledgeable and caring medical providers · Comprehensive services including behavioral health and chronic illness management.
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