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Substance Use Disorder Services • Oswego, NY

What patients say

Patients praise

  • Many patients express satisfaction with doctors and nursing staff at Oswego Health
  • Some positive feedback regarding course quality at BOCES and overall helpfulness of staff in various agencies
  • High ratings for cleanliness and overall hospital care in some instances

Common complaints

  • Long wait times for appointments and phone services
  • Unprofessional or rude staff interactions
  • Dissatisfaction with medical care and communication in some clinics and ambulance services
  • Complexities and dissatisfaction with the court system and administrative processes

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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Thomas Grady Jr., MD, FACC

★★★★★5.0/5(98 reviews · 3 platforms)

Patients praise: Compassionate and caring demeanor · Takes time to listen and explain medical conditions clearly.

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Oswego Health

★★★★★5.0/5(67 reviews · 3 platforms)

Patients praise: High patient satisfaction scores reported on independent platforms (e.g., 4.93/5 on rater8) · Recognition for high-quality labor and delivery care (Healthgrades 5-star recipient).

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Primary Care in Oswego County

★★★★★5.0/5(47 reviews · 3 platforms)

Patients praise: Physicians and nurse practitioners are frequently described as knowledgeable, thorough, and compassionate · Providers are often praised for active listening and taking time with patients.

Oswego, NYPediatricspositive

Oswego Health Center

★★★★★4.9/5(2,479 reviews · 3 platforms)

Patients praise: High volume of positive ratings on specialized healthcare review platforms · Many patients willing to recommend the facility.

Oswego, NYMen’s Healthmixed

Oswego Health

★★★★★4.9/5(2,018 reviews · 3 platforms)

Patients praise: High satisfaction scores for individual physician and practitioner interactions in outpatient settings · Strong patient willingness to recommend hospital services overall.

Oswego, NYMen’s Healthmixed

Oswego Health

★★★★★4.9/5(2,018 reviews · 3 platforms)

Patients praise: many positive mentions of individual physicians and nurse practitioners · staff perceived as compassionate and helpful in specific clinical encounters.

Oswego, NYOccupational Healthmixed

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