ConnextCare
Primary Care • Oswego, NY
Ratings by platform
- Birdeye (aggregating Google reviews): 4.0/5 (55 reviews)
What patients say
Patients praise
- Comprehensive, multi-specialty healthcare services offered
- Nonprofit organization with strong accountability and impact ratings
- Some patients report positive experiences with individual providers
Common complaints
- Long wait times, both in-office and on the phone
- Perceived lack of care or professionalism from some staff/providers
- Difficulties with appointment scheduling and cancellations
- Restrictions on support persons in examination rooms
In patients' words
"Every time I come in I wait 30 minutes. They actually forget about me then finally remember to call me in. Wait times on the phone are horrendous..."
— LocalityBiz review"I'd go somewhere else if I could. It's the worst. Your wait times are longer than your appointment times."
— Birdeye reviewMore clinics in Oswego
Thomas Grady Jr., MD, FACC
Patients praise: Compassionate and caring demeanor · Takes time to listen and explain medical conditions clearly.
Oswego Health
Patients praise: High patient satisfaction scores reported on independent platforms (e.g., 4.93/5 on rater8) · Recognition for high-quality labor and delivery care (Healthgrades 5-star recipient).
Primary Care in Oswego County
Patients praise: Physicians and nurse practitioners are frequently described as knowledgeable, thorough, and compassionate · Providers are often praised for active listening and taking time with patients.
Oswego Health Center
Patients praise: High volume of positive ratings on specialized healthcare review platforms · Many patients willing to recommend the facility.
Oswego Health
Patients praise: High satisfaction scores for individual physician and practitioner interactions in outpatient settings · Strong patient willingness to recommend hospital services overall.
Oswego Health
Patients praise: many positive mentions of individual physicians and nurse practitioners · staff perceived as compassionate and helpful in specific clinical encounters.
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