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WellNow Urgent Care

Occupational Health • Oswego, NY

★★★★★4.5/5809 reviews across 2 platforms

Ratings by platform

  • SolvHealth: 2.5/5
  • Trucker Guide: 4.5/5 (809 reviews)

What patients say

Patients praise

  • efficient and timely care in some instances
  • professional and kind staff members experienced by many patients
  • clean and well-maintained facility
  • useful alternative to hospital emergency rooms for non-emergency issues

Common complaints

  • long wait times, even with appointments
  • poor or rude customer service from staff
  • perceived lack of thoroughness or incorrect medical assessments
  • difficulty reaching the location by phone

In patients' words

"I've found the staff to be kind, caring, and efficient at all times. ... I think this facility is a valuable healthcare resource in our community."

— LocalityBiz review

"Worst customer service here. Tried multiple time to call to only have it ring for up to 25 min before hanging up. As I wrote this, it's been 3 hours since my appointment time and I am still..."

— MapQuest review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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