Occupational Medicine Services in WellNow Urgent Care
Occupational Health • Oswego, NY
Ratings by platform
- SolvHealth: 2.5 out of 5 (not explicitly stated)
- Trucker Guide: 4.5 out of 5 (809 reviews)
What patients say
Patients praise
- efficient and timely care in some instances
- professional and kind staff members experienced by many patients
- clean and well-maintained facility
- useful alternative to hospital emergency rooms for non-emergency issues
Common complaints
- long wait times, even with appointments
- poor or rude customer service from staff
- perceived lack of thoroughness or incorrect medical assessments
- difficulty reaching the location by phone
In patients' words
"I've found the staff to be kind, caring, and efficient at all times. ... I think this facility is a valuable healthcare resource in our community."
— LocalityBiz review"Worst customer service here. Tried multiple time to call to only have it ring for up to 25 min before hanging up. As I wrote this, it's been 3 hours since my appointment time and I am still..."
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