ConnextCare Oswego County Health Services. Family Medicine ...
Internal Medicine • Oswego, NY
Ratings by platform
- Birdeye (aggregated): 4 out of 5 stars (55 reviews)
- Healthgrades: 3 out of 5 stars (1 review)
What patients say
Patients praise
- Some patients report receiving thorough and attentive care from specific providers
- Appreciation for providers who listen to concerns and explain treatment plans clearly
- Supportive and helpful staff reported by some patients
Common complaints
- Long wait times for appointments and while in the office
- Difficulty reaching staff by phone and long hold times
- Issues with billing and insurance network verification
- Frustration with appointment cancellations and communication regarding provider availability
- Concerns regarding continuity of care and prescription management
In patients' words
"My primary care provider Beverly Aubin is absolutely awesome! She always takes the time to really listen and make sure I’m doing okay. ... I always feel safe and well taken care of with her."
— LocalityBiz Review"Your wait times are longer than your appointment times. They'll charge you for being late but make you wait 45 minutes. ... I'd give 0 stars if I could."
— Birdeye Review"When I try to call, even at #1 in their call queue, I have to wait a half hour on hold and still get no answer."
— LocalityBiz ReviewMore clinics in Oswego
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Patients praise: Compassionate and caring demeanor · Takes time to listen and explain medical conditions clearly.
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Primary Care in Oswego County
Patients praise: Physicians and nurse practitioners are frequently described as knowledgeable, thorough, and compassionate · Providers are often praised for active listening and taking time with patients.
Oswego Health Center
Patients praise: High volume of positive ratings on specialized healthcare review platforms · Many patients willing to recommend the facility.
Men's Health - Oswego Health
Patients praise: High satisfaction scores for individual physician and practitioner interactions in outpatient settings · Strong patient willingness to recommend hospital services overall.
Oswego Hospital Occuptnl Health
Patients praise: many positive mentions of individual physicians and nurse practitioners · staff perceived as compassionate and helpful in specific clinical encounters.
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