Urgent Care Briarcliff Manor, NY
Urgent Care • Ossining, NY
Ratings by platform
- Pulse-MD Urgent Care (Briarcliff Manor): 4.4 out of 5 stars (Solv); 3.5 out of 5 stars (Birdeye) (Approx. 340-848 ratings on Solv; 173 reviews on Birdeye)
- Immediate Medical Care MD (Yelp): 2.7 out of 5 stars (7 reviews)
What patients say
Patients praise
- Efficient, kind, and empathetic clinical staff
- Professional, compassionate, and knowledgeable physicians
- Convenient online scheduling and walk-in options
- Clean and well-maintained facilities
- High quality of care for pediatric and non-emergency conditions
Common complaints
- Long wait times during busy periods
- Poor interpersonal skills/passive-aggressive behavior from some reception staff
- Concerns regarding administrative hassles with electronic forms
- Occasional dissatisfaction with clinical processes, such as x-ray handling and splinting practices
In patients' words
"The whole team at Pulse Urgent Care Briarcliff was kind, efficient, and empathetic. I will definitely be back and appreciate the quality."
— SolvHealth (Pulse-MD Urgent Care)"The heavyset mail receptionist at the Ossining location was very passive aggressive. No interpersonal skills whatsoever. We got in there sometime after 9 AM. We didn’t leave till 1130 almost."
— SolvHealth (Pulse-MD Urgent Care)"Dr. Pani is utterly professional, setting me at ease immediately upon entering my exam room. I was seen in a reasonable time frame and felt well cared for."
— Immediate Medical Care MD WebsiteMore clinics in Ossining
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