Open Door Care Network family medical center Ossining
Urgent Care • Ossining, NY
Ratings by platform
- Birdeye/Google Aggregate: 4.3 to 4.4 out of 5 stars (Approximately 338 to 368 reviews across aggregate platforms)
- Yelp/Apple Maps aggregate: 1.9 out of 5 stars (8 reviews)
What patients say
Patients praise
- Appreciation for specific doctors and medical assistants for their professionalism and care
- Welcoming and friendly interactions with some staff members
- Accessible medical, dental, and behavioral health services for the community
Common complaints
- Long wait times for appointments and at the facility
- Issues with insurance billing and coverage coordination
- Difficulty obtaining referrals and medical records
- Perceived lack of sufficient staff to handle patient volume
- Reports of unprofessional or impersonal staff communication
In patients' words
"Dr. Takmil & The Dental Assistant Jessica are the epitome of perfection. Not only was I greeted with a smile, I was also provided with prompt service and resolution to my problem."
— Google Reviews via ClinicsForFree"Urgent care isn't urgent. Multiple times came here to wait hours and told to come back tomorrow."
— Yelp/Apple Maps User Review"The waits on the phones are too long and they are not thorough enough with their data. I’ve wasted so much time trying to keep an open mind about Open Door."
— LocalityBiz User ReviewMore clinics in Ossining
Urgent Care Briarcliff Manor, NY
Patients praise: Efficient, kind, and empathetic clinical staff · Professional, compassionate, and knowledgeable physicians.
Prescription Center of Ossining
Patients praise: Exceptional, personalized customer service · Knowledgeable and friendly staff/pharmacist (specifically noted Marty).
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