Open Door Care Network family medical center Ossining
Psychiatry and Mental Health Counseling • Ossining, NY
Ratings by platform
- Google/Birdeye: 4.3 to 4.4 out of 5 stars (based on ~338-365 reviews) (338-365 reviews on Google)
What patients say
Patients praise
- Friendly, attentive, and professional clinical staff (doctors and dental assistants)
- Quality care received during dental and medical procedures
- Multilingual staff (Spanish and English) mentioned as a benefit
Common complaints
- Long phone wait times and difficulty scheduling appointments
- Unresponsive or unhelpful administrative and office staff
- Frustrating experiences with billing, insurance, and medical procedure coordination
- Some patients reported unfriendly service or lack of inclusivity for families/partners in specific clinical settings
In patients' words
"Dr. Takmil & The Dental Assistant Jessica are legitimately the epitome of perfection... I was also provided with prompt service and resolution to my problem."
— Google/ClinicsForFree review"The waits on the phones are too long and they are not thorough enough with their data. I’ve wasted so much time trying to keep an open mind about Open Door."
— LocalityBiz review"This place is totally dad unfriendly... This place made me, the father, sit outside in the lobby and told me I am not allowed in the back to hear my baby’s heartbeat."
— Google/ClinicsForFree reviewMore clinics in Ossining
Psychiatry & counseling - Phelps Hospital - Northwell Health
Patients praise: Some patients describe friendly/polite staff and good doctor communication · Some reviews mention helpful staff.
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Patients praise: Exceptional, personalized customer service · Knowledgeable and friendly staff/pharmacist (specifically noted Marty).
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