Open Door Care Network family medical center Ossining
Family Medicine • Ossining, NY
Ratings by platform
- Birdeye (aggregating Google reviews): 4.3 out of 5 stars (338 reviews)
- Google (via Clinics for Free): 4.4 out of 5 stars (365 reviews)
- Apple Maps: 1.9 out of 5 stars
What patients say
Patients praise
- Professional and friendly dental staff and doctors
- High quality of care during specific procedures
- Bilingual staff (Spanish and English)
- Appreciation for the medical center's mission and accessibility
Common complaints
- Long wait times for appointments and on phones
- Difficulties with insurance billing and coverage issues
- Reports of staff being unhelpful, unprofessional, or hostile
- Staffing shortages leading to service delays
- Poor experiences in the urgent care department
In patients' words
"Had a great experience with Dr. Patel & Dental Assistant Sarita, they were a joy to talk to— very friendly, attentive and professional throughout my dental procedure."
— Patient review posted on Birdeye/Google"I have been waiting since September for a simple procedure that my insurance maintains is covered by them, but this office for some reason continues to say they’ve denied. The representatives at this office haven’t been prudent and have not advocated for my case."
— Patient review posted on LocalityBiz"Urgent care isn't urgent. Multiple times came here to wait hours and told to come back tomorrow. Now going elsewhere for care."
— Patient review posted on Apple MapsMore clinics in Ossining
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