Mahaska Health
Infusion Care • Oskaloosa, IA
Ratings by platform
- Yelp/Apple Maps: 3.4/5 (Yelp) (7 reviews)
- Facebook: 80% recommendation rate (322 reviews)
- US News & World Report: 4 out of 5 stars (Patient Experience Score)
What patients say
Patients praise
- Appreciation for specific departments like Allergy & Immunology and hospice care (Serenity Gardens)
- High percentage of patients who would recommend the hospital (approx 80-92% based on various metrics)
- Praise for bedside manners of certain doctors and thoroughness of care
- Positive experiences with prenatal and pediatric care
Common complaints
- Poor communication between staff and patients
- Long wait times in clinics and ER
- Dissatisfaction with administrative or scheduling policies at walk-in clinics
- Instances of perceived medical mismanagement or incorrect diagnosis
- Concerns regarding staff professionalism and overheard conversations
In patients' words
"Great experience - the Allergy & Immunology dept are always so nice. The great care we have received has been life changing for my family."
— OpenGovNY user review"2+ hours waiting in the room to see a doctor and you can hear the nurses complaining about there patients... Seriously go to iowa city if it's at medical emergency or else your more likely to die waiting for a doctor."
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