Orthopedics | Dubuque, IA
Orthopaedics • Oskaloosa, IA
Ratings by platform
- Medical Associates Clinic website: 4.8 / 5 (317)
- WebMD Care: 5.0 / 5 (22)
- Healthgrades: 3.7 / 5 (12)
- Vitals: 4.5 / 5 (8 (sample))
- Healthgrades: 4.0 / 5 (4)
- Vitals: 5.0 / 5 (6)
What patients say
Patients praise
- High level of surgical expertise and successful outcomes for many patients
- Compassionate, thorough, and patient-centered communication style from many providers
- Friendly, professional, and helpful office staff
- Conservative approach to treatment, preferring to avoid or delay unnecessary surgery
- Clear explanations of conditions and surgical procedures
Common complaints
- Long wait times for appointments and in the waiting room
- Perceived arrogance or lack of bedside manner in some post-surgical interactions
- Dissatisfaction with specific surgical outcomes or perceived lack of accountability for complications
- Difficulty in scheduling timely follow-up appointments when in pain
- Frustration with administrative processes and communication gaps
In patients' words
"Dr. Cloos is very knowledgeable and not only listens but hears you. I highly recommend Dr. Cloos and the other Surgeons at Dubuque Orthopedic Surgeon's!"
— Patient review for Dubuque Orthopaedic Surgeons"I keep my reviews extremely honest and I would have to mention in all honesty that this is a very busy office so be prepared possibly to wait for a longer period of time to be seen."
— Patient review for Dubuque Orthopaedic Surgeons"I felt like I was listened to and not rushed through my appointment. I really appreciate Dr. Schwimley's conservative approach to treating my frozen shoulder."
— Patient review for Dr. Neil Schwimley, Oskaloosa, IA"When you are in that much pain 3 weeks way to long to wait."
— Patient review regarding orthopedic care at Medical Associates Clinic, DubuqueMore clinics in Oskaloosa
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Patients praise: Excellent pediatric bedside manner and child-friendly care (e.g., making shots easier, calming anxious child) · Providers listening to parents/concerns and providing thorough explanations.
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