Behavioral Health Services - Mahaska Health
Behavioral Health • Oskaloosa, IA
Ratings by platform
- Rehab.com: 3.4/5 (107)
- Healthgrades: 79% recommendation rate
- U.S. News & World Report (Patient Experience): 4/5
What patients say
Patients praise
- Supportive and professional staff interactions in several departments
- High patient satisfaction scores in national surveys regarding communication and willingness to recommend
- Accessibility of local outpatient services for substance use and mental health
- Recognition for outstanding patient experience in clinical settings
Common complaints
- Concerns regarding poor communication and difficulty reaching staff
- Long wait times in walk-in clinics and for appointments
- Reports of dissatisfaction specifically with behavioral health services
- Allegations of medical errors and diagnostic failures in past cases
- Historical legal settlement regarding patient screening and transfer (patient dumping) policies
In patients' words
"I love the people at this place, everyone is very supportive and professional, they always treat you right, and they know what they are doing."
— Rehab.com user review"Worst hospital I’ve ever been to. Behavioral health is awful and I wouldn’t go there even if I had no where else to go."
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