Aurora Family Medicine
Family Medicine • Oshkosh, WI
Ratings by platform
- Birdeye (Aurora Family Medicine): 4.9/5 (40 reviews)
- Birdeye (Aurora Health Center): 3.3/5 (13 reviews)
What patients say
Patients praise
- Helpful and professional front desk staff
- Knowledgeable and attentive individual physicians, particularly in family medicine
- Efficient handling of routine administrative tasks by some staff members
Common complaints
- Difficulties in reaching a live person by phone for appointments
- Long wait times for scheduling, particularly with specialists
- Concerns regarding prescription management and communication with pharmacies
- Negative experiences in the emergency department
In patients' words
"Amazing! Dr. Duwell is SO knowledgeable and his ability to connect on a human level is out of sight."
— USCompanies.net review of Aurora Health Center"Not to mention the extremely frustrating hoops you have to jump through to get a hold of a live person and the time spent on hold when calling Aurora for doctors appointments. The system of recordings and the runaround a patient gets on the phone is more than frustrating it's unacceptable."
— ComplaintsBoard review for Aurora Health Care, OshkoshMore clinics in Oshkosh
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