Harris Health and Rehab - Arkansas Department of Human Services
Skilled Nursing Facility • Osceola, AR
Ratings by platform
- CMS (via NursingHomeDatabase.com): 3 stars (CMS overall rating) (2 (on Care Changes))
- National Health Ratings: 1.0 out of 5.0
What patients say
Patients praise
- Compassionate staff in dining services
- Maintenance of facility cleanliness
- Reported management changes aiming to improve quality of care, training, and communication protocols
Common complaints
- Reports of neglected care leading to serious health issues such as septic shock
- Concerns regarding staff responsiveness, communication, and financial management standards
- Substantiated complaints regarding failure to follow care plans resulting in injury
- Documented incidents of residents eloping due to unsecured exit doors
In patients' words
"Some residents and families have expressed concerns regarding staff responsiveness and the quality of care, with reports highlighting issues such as instances of neglect leading to severe health emergencies like septic shock."
— Care Changes"However, there are also commendable aspects mentioned by residents and their families, particularly praising the compassionate staff involved in dining services and the maintenance of cleanliness within the facility."
— Care ChangesMore clinics in Osceola
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