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New Smyrna Beach Urgent Care

Urgent Care/Walk-in Clinic • Ormond Beach, FL

★★★★★4.5/51,120 reviews across 6 platforms

Ratings by platform

  • Aggregated review data for Ormond Beach Urgent Care: 4.5/5 (493 reviews)
  • SolvHealth for Ormond Beach Urgent Care: 1.0/5 (1 review)
  • BBB for Complete Health - Ormond Beach West: 1/5 (1 review)
  • Birdeye for Complete Health - Ormond Beach West: 4.6/5 (608 reviews)
  • Healthgrades for Ormond Internal Medicine LLC: 1.0/5 (3 reviews)
  • Birdeye for Florida Health Care Plans - EHCC: 4.4/5 (14 reviews)

What patients say

Patients praise

  • timely and efficient care
  • professional and compassionate clinical staff (nurses/PAs/doctors)
  • clean and organized facilities
  • good availability and accessibility for walk-ins
  • cost-effective compared to emergency room services

Common complaints

  • difficulty scheduling or rescheduling appointments
  • unresponsive communication/voicemails not returned
  • perceived lack of empathy or bedside manner in certain providers
  • long wait times in some instances
  • issues with front office staff professionalism
  • billing or insurance policy communication failures

In patients' words

"I came out of there a short time later, feeling well cared for, with prescriptions sent to my pharmacy. Everyone was friendly, professional and caring."

— Patient review for Ormond Beach Urgent Care

"Now, every time you call it’s “leave a message here” or “here’s the voicemail” or “ you have to come back in for another visit (and copay)”. Forget about leaving messages, they go unanswered with hardly no calls back."

— Patient review for Complete Health - Ormond Beach West

"The kindest and most efficient walk-in facility I've ever used!"

— Patient review for Florida Health Care Plans - EHCC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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