Primary Care Orlando | AdventHealth Medical Group
Primary Care • Orlando, FL
Ratings by platform
- Birdeye (AdventHealth Primary Care+ Waterford Lakes): 4.7 out of 5 stars (337 reviews)
- Birdeye (AdventHealth Medical Group Internal Medicine at Orlando): 2.9 out of 5 stars (32 reviews)
- Birdeye (AdventHealth Medical Group Family Medicine at East Orlando): 2.9 out of 5 stars (32 reviews)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable physicians and practitioners
- Friendly, professional, and efficient support staff at some locations
- Clean, comfortable, and well-maintained facilities
- Ease of scheduling at specific high-performing locations
Common complaints
- Difficulties reaching offices via phone or switchboard systems
- Long wait times for appointments and delays in call-backs
- Concerns regarding billing, pricing transparency, and up-front payment policies
- Inconsistent communication between staff and patients
- Reports of dismissive or unprofessional attitudes from some medical staff
In patients' words
"Great experience from start to finish. The staff was friendly and efficient, the office was clean, and my doctor, Amber, took the time to listen and explain everything I needed clearly."
— Birdeye review of AdventHealth Primary Care+ Waterford Lakes"Can't speak to the office you have to talk to a switch board and they relay the message to the drs via text or email who knows. They cant even call the office directly. Worst managed office Ive seen in a while."
— BBB customer review of AdventHealth"Calling to make an appointment is difficult; half the times the phones are not working, the other half no one answers. When you leave a message, you frequently do not receive a call back."
— LocalityBiz review of AdventHealth Medical Group Family Medicine at Orlando SportsplexMore clinics in Orlando
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