Mental Health | Central Florida Behavioral Hospital, Orlando, FL

Patients praise

• some patients liked the food

Common complaints

• poor staff behavior and responsiveness (e.g., cell phone usage, rudeness, ignoring patients)
• inadequate medical and psychiatric care (e.g., misdiagnosis, wrong medication, neglected health issues)
• poor facility environment (e.g., cleanliness issues, lack of quiet/sleep disturbances)
• strict and restrictive rules (e.g., limited outside time, limited family contact, rigid scheduling)
• administrative issues (e.g., difficulty reaching staff by phone, loss of personal items)
• negative experiences with discharge processes and intake transparency