Excel Eye Center
Optometry • Orem, UT
Ratings by platform
- Birdeye: 4.5/5 (419 reviews)
- LASIKScore: 4.6/5 (343 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and thorough doctors
- Kind and patient staff, particularly when working with children
- Positive experiences with pediatric eye exams and surgeries
- Efficient and friendly office atmosphere reported by many patients
Common complaints
- Long wait times in office and on the phone
- Concerns regarding billing costs and insurance acceptance/communication
- Inconsistent quality of care and communication among different providers
- Frustrations with contact lens prescription services
In patients' words
"Everyone was very courteous and friendly. Doctor Schmutz and his nurse took time to explain everything to me. I feel confident in their knowledge and experience."
— Excel Eye Center Testimonial"I don't believe that he checked my history. Without explaining or having me test monovision prior to recommending it. I have had the worst experience ever."
— Birdeye Review"If you make an appointment expect to sit and wait an hour to be seen. And they don't even know how to handle an contact prescription order. Avoid."
— Yelp Review via Yahoo LocalMore clinics in Orem
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