Heart - Samaritan Health Services
Cardiology • Oregon, IL
Ratings by platform
- Yelp: 2.4 out of 5 stars (232 reviews)
- Sitejabber: 1.3 out of 5 stars (3 reviews)
- Yelp (Good Samaritan Regional Medical Center): 2.2 out of 5 stars (65 reviews)
What patients say
Patients praise
- availability of provider-specific star ratings based on CAHPS surveys
- some patients report satisfactory care experiences despite wider concerns
Common complaints
- reports of rude or unprofessional staff and providers
- concerns about high staff turnover and exodus of medical personnel
- perceived lack of follow-up or care responsiveness
- difficulties with appointment scheduling and communication systems
- complaints about long wait times and being rushed through appointments
In patients' words
"Rude providers in their satellite clinics, running people through like cattle. Providers don't care. Management doesn't care. Complaints fall on deaf ears."
— Sitejabber review"My doctor has not followed through on the medicine promised to me two weeks ago, despite my repeated email reminders. She has too many patients. All her medical assistants have quit or left the building."
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