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DOCS Medical Group

Urgent Care • Orange, CT

★★★★☆3.5/5184 reviews across 2 platforms

Ratings by platform

  • Stony Creek Urgent Care: 3.7/5 (128 reviews)
  • Connecticut Orthopaedics Urgent Care: 3.2/5 (56 reviews)

What patients say

Patients praise

  • Friendly and professional staff/medical providers
  • Efficient and competent medical care for minor illnesses and injuries
  • Convenient walk-in availability and extended weekend hours
  • Helpful bedside manner and thorough explanations of treatment plans

Common complaints

  • Long wait times during high-demand periods
  • Difficulty contacting the facility or receiving follow-up communication
  • Issues with billing/coding practices causing unexpected out-of-pocket charges
  • Occasional unprofessional interactions with staff or providers

In patients' words

"I went there and the doctor was supposed to call in a prescription. 3 days later and they still haven't called it in. And forget about trying to contact them. It's nearly impossible!"

— Yelp (DOCS Urgent Care Orange)

"The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment."

— PhysicianOne Urgent Care Patient Testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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