Physical Therapy & Sports Medicine Centers
Rehabilitation • Orange, CT
Ratings by platform
- Birdeye (Physical Therapy & Sports Medicine Centers): 4.9/5 (161 reviews)
What patients say
Patients praise
- Professional, caring, and gentle nursing or clinical staff
- Effective and helpful physical therapy services
- Efficient and prompt appointment experiences in some settings
- Compassionate bedside manner from specific physicians
- Clean and well-organized facilities reported at some locations
Common complaints
- Difficulty scheduling appointments and long wait times
- Unprofessional, unfriendly, or poor front-desk customer service
- Lack of communication, follow-up, or call-backs regarding care or prescriptions
- Concerns about billing accuracy and insurance issues
- Complaints regarding bedside manner or perceived condescension by providers
- Occasional reports of facility cleanliness, odors, or subpar food quality in nursing home settings
In patients' words
"They lost my blood. Lost it…… they said they will try to find it and let me know either way. I still have not heard back. That was 4 days ago. I wish I could give zero stars."
— Birdeye - Quest Diagnostics Orange PSC"Staff is very unprofessional, I felt like I was in a gym instead of a medical establishment. However, the doctor, was very good excellent bedside manners..."
— LocalityBiz - Connecticut Orthopaedics"Dr. Krempasky finally comes in (but only for 5-6 minutes)... she tells me in a very condescending and rude tone that she doesn’t prescribe narcotics... Horrible experience, never coming back."
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