Milford Health and Rehabilitation Center – Milford, CT | NCHA
Rehabilitation • Orange, CT
Ratings by platform
- Caring.com: 2.7 (Facility 3.7 / Staff 3.7 / Food 3.0 / Activities 3.5 / Value 3.5) (4 reviews)
- NursingHomeDatabase.com: CMS Overall Rating: 5 stars (Not stated (page shows CMS rating and quality/staffing metrics))
- Yelp: No numeric rating shown in provided snippet; complaint highlights nurses' attitudes (Not stated in provided snippet)
- SeniorCare.com: Overall Rating 4.5 / 5.0 (Not stated in provided snippet)
What patients say
Patients praise
- Friendly and professional staff
- Clean facility/rooms and good cleanliness/smell
- Food rated positively by some reviewers
- Physical/occupational therapy described as exceptional or structured
- Good overall care/“top notch” experience
Common complaints
- Reports of very bad attitudes from some nurses / lack of caring
- “Absolutely horrible experience” reported by a reviewer
- Complaints/deficiencies tied to complaint investigations (from CMS data)
In patients' words
"“Absolutely horrible experience for my eighty year old mother.”"
— Caring.com review excerpt"“Most if not ALL of the nurses have very bad attitudes, not caring and speak their own language when a patient wants help and loud.”"
— Yelp review excerpt"“The staff was friendly, helpful and professional. The rooms and hallways were clean. Surprisingly, the food was good. The PT department was exceptional.”"
— SeniorCare.com reviewer excerptMore clinics in Orange
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