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Universal Pediatrics, Inc.

Pediatrics • Orange, NJ

★★★★★4.7/533 reviews across 2 platforms

Ratings by platform

  • Universal Pediatrics official website: 4.82/5 (22 reviews)
  • Trustburn: 4.5/5 (11 reviews)

What patients say

Patients praise

  • Knowledgeable and skilled doctors
  • Friendly and professional staff
  • Compassionate and attentive care
  • Clean and well-organized office environment

Common complaints

  • Lack of responsiveness from customer service
  • Difficulty in scheduling or consistent access to the primary physician
  • Outdated website information

In patients' words

"Dr. Nnaeto is excellent doctor! My daughter is having some issues but she is always top of it! She listens to your concerns and takes her time with each patient."

— Universal Pediatrics official website

"This pediatrician has failed my son on multiple occasions. My son has been going to Dr. Naeto's office since he was born and has only seen her twice."

— Yelp

"I was disappointed with the lack of responsiveness from the customer service team. It took multiple attempts to get a response to my inquiries... the overall lack of communication and attention to detail left me feeling underwhelmed."

— Trustburn

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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